Refund Policy

Refund Policy for Sandy Fin Apparel

At Sandy Fin Apparel, we're dedicated to offering you the best quality in our range of beach-inspired products. We understand that ordering online can sometimes be a bit of a wave ride, and we want to ensure you feel confident in your purchase.


Given the nature of our products being made upon order, we do not offer returns and exchanges unless there's a genuine issue with the product you've received.

Eligible Reasons for a Return:

  1. Damaged or defective product.
  2. Wrong item received (e.g., wrong size, design, or color).
  3. Print quality issues.

If you encounter any of the above issues, please contact us within [X days, e.g., "14 days"] of receiving your order, and we'll work to make it right.

Non-Eligible Reasons for a Return:

  1. Change of mind.
  2. Incorrect size ordered (please check our sizing chart carefully before placing an order).
  3. Issues not related to product quality or incorrect fulfillment.

Process for Returns Due to Eligible Reasons:

  1. Contact us at [Your Email Address] with your order number, a description of the issue, and photographic evidence.
  2. Once we review and approve the return request, we'll provide instructions on how to proceed.
  3. After receiving the returned product, we'll inspect it and notify you of the status of your refund or replacement.

Refunds (if applicable):

Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

Late or Missing Refunds (if applicable):

If you haven't received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. If you've done all of this and still haven't received your refund, please contact us at


You'll be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Final Note:

We value our beach-loving community and aim to ensure you're stoked with your purchase. If there's any way we can assist or improve your experience, please don't hesitate to reach out.